Fremington Medical Centre

Telephone lines open 8:00am to 6:30pm Monday to Friday

What is Heidi Health AI Scribe?

Heidi Health AI Scribe is an advanced, secure digital assistant designed to support clinicians during consultations. It uses artificial intelligence to create medical notes from a transcription of the consultation – reducing the need for typed note-making during your consultation and enabling your clinician to focus more on actively listening to your concerns and delivering personalised care. Your clinician can then review, edit and approve the notes that have been captured to ensure accuracy/appropriateness prior to adding them to the patient record.

  • Improved Interaction: Allows clinicians to focus solely on the patient during the consultation.
  • Accurate Documentation: Helps create precise, clear, and detailed medical notes for the patient record.
  • Time Efficiency: Streamlines some administrative tasks, allowing a greater proportion of clinician time to be spent engaging with their patients.

Patient Consent

Your privacy and comfort are our top priorities. Heidi Health AI Scribe only processes information transcribed during your appointment and operates within strict privacy and data protection regulations. It does not record or store audio from the consultation. Before using Heidi Health AI Scribe, your clinician will be happy to explain its role and seek your verbal consent. You have the right to decline its use at any time.

Data Security: Heidi Health AI Scribe complies with UK data protection laws, including GDPR, ensuring that your information is handled securely and confidentially.

Data Protection Officer: The Heidi Health Data Protection Impact Assessment has been reviewed and approved by the Data Protection Officer for Devon ICB, on behalf of your GP Practice.

Your Control: If you prefer not to have Heidi Health AI Scribe involved, please do let your clinician know. This will not affect the quality of care you receive.

For more information on how we store and keep your records confidential and safe, please read our privacy notice.

Date published: 9th March, 2026
Date last updated: 9th March, 2026